You Can Contact Us At:

Telephone
(800) US DOILY
(800) 873-6459

U.S. Lace Paper Works
P.O. Box 1297
Orange, CT 06477

Fax
(
203) 479-8492

Email : customerservice@uslace.com

 

Frequently Asked Questions

  Why should I use doilies?
Doilies enhance the appearance of table settings, dessert carts, bakery cases and hotel rooms. They are a low cost way to show you care to your customers. Furthermore, better presentations will sell more products. People eat with their eyes and doilies enhance the products they decorate.

What is the difference between a lace and linen doily?
Our linen products are created from high quality embossed paper that replicates linen cloth. Our lace products are created from a special grade of high quality paper. They are then die cut to replicate a dainty, hand crocheted cloth doily.

What is the difference between glassine, grease-proof, and white bond paper?
Glassine is a dense, highly calendared paper that is grease resistant. Greaseproof paper is treated paper stock with a very strong resistance to grease. It is more grease resistant even than glassine. White bond paper has limited grease resistance, but is used in most applications due to its bright white appearance and its lower cost.

Are your products Kosher?
Yes, all of our products are certified Kosher.

Do you sell internationally?
U.S. Lace ships to customers around the world. We will be happy to meet your needs wherever you are located.

Is there a minimum for shipment?
U.S. Lace strives to meet the needs of our customers. Therefore, we will ship one pack or one box of any product that a customer desires.

What is your return policy?
All returns will be credited at the original purchase price less a 15% charge for re-packaging and 10% re-stocking charge.



Please contact us if you have additional questions.